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golf in DUBAi supports ONLY permission-based marketing practices. golf in DUBAi
has implemented various policies and procedures that:
- Encourage permission-based marketing.
- Help prevent golf in DUBAi from being used for the purpose of unsolicited email
campaigns.
- Respond to all complaints suggesting golf in DUBAi, have been used as a vehicle
to send unsolicited email.
Spam is Unsolicited Email
Spam is unsolicited commercial email (UCE), junk mail or bulk mail that has not
been requested by the recipient. In addition to being perceived as intrusive, irrelevant
and often offensive, it is also typical that spam emails do not contain an option
to unsubscribe from the mailing list. Simply put, spam is the opposite of permission-based
emails - those that are requested, anticipated, personal and relevant.
It has become standard for reputable email marketers to include an "unsubscribe"
in their email campaign. golf in DUBAi, makes this easy by adding the option automatically
to each email sent. Unsubscribes can be requested via a link in each email and by
replying to the email with 'Unsubscribe' in the subject line. This provides even
off-line readers the ability to request an unsubscribe at any time.
This option cannot be removed by the sender however, they can choose how it will
be phrased. Anyone who "unsubscribes" will be automatically flagged in the database
and their email address will be suppressed from all future mailings. Unsubscribe
status can't be overwritten by list merging. Detailed individual reporting highlights
bounces and "unsubscribes" against the recipient's email address. To further protect
recipients from email abuse, contacts receiving email from golf in DUBAi, users
will only see their own names in the "To" field. All other recipients' email addresses
are not viewable.
We honor emerging ISP protocols (restrictions on number of connections, size of
pipe, speed of sending servers, open relay off, reverse DNS enabled, RFC compliance).
Following these protocols ensures that we are a respected email generator and we
are working to protect the integrity of ISP networks without undue burden. We are
a polite sender of emails - we distinguish between soft and hard bounces. Hard bounces
are immediately flagged and suppressed from future mailings. Soft bounce retries
are limited to 5 attempts over several days.
Dealing with Complaints
golf in DUBAi, takes permission marketing very seriously. Notwithstanding the entire
preventative measures outlined in the section above, occasionally we do receive
complaints from recipients of a customer's email campaign. When a complaint is received
the following process is followed:
- Every complaint that is received gets read and acted upon to by one of our employees.
- Where the email address of the complainant is known, it will be immediately unsubscribed
from the relevant customer list by a golf in DUBAi, employee, not left to the discretion
of the customer. This is not negotiable.
- When the email address of the complainant is known, they will be notified that their
email address has been removed. If the complaint came via an ISP, they too will
be notified of the action taken.
- If the number of complaints is below a certain threshold based on number of emails
sent and opened, golf in DUBAi, will review the list source with the customer and
discuss ways to ensure that no further complaints are likely. The customer is noted
as having been warned.
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